Swift Applications
Retaining customer loyalty is a big issue for every company. If a product isn’t readily available when it should be or your customers experience unsatisfactory service, they may simply go elsewhere.
Our Customer Facing systems are designed to
- Help you to treat every customer as an individual
- Target your customers with relevant sales promotions
- Answer their questions at any time in the ordering process efficiently and without delay
- Propose alternative products when their original choice is out of stock
- Handle the returns process effectively
- Provide you with the information you need to make informed decisions on adapting your customer facing processes
Our applications are fully integrated, providing the full cycle of telesales and service, sales/purchase order processing, stock control, warehousing, returns and onwards to our own or third party financials. Subsets of our suite, particularly Purchasing and Warehouse Management, can also be implemented as powerful, standalone systems in their own right.
Swift Computing - Flexible Software, Brighter Business.